BizTech Team

Michael Brown: Chief Executive Officer and Managing Partner. Michael has over 21 years of experience in business management and information technology. Prior to starting BizTech in 1999, Michael was the IT Director for a manufacturing company that selected Infor VISUAL to run their business. The launch of BizTech allowed Michael to help many more companies get the most out of the VISUAL software as he built a strong supporting team. Michael now architects solutions for all areas of VISUAL and currently takes on a project management role supporting the VISUAL Consultants and Solution Advisors.

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Joe Zalewski: Chief Operating Officer and Managing Partner. Joe has over 24 years experience in manufacturing with 15 years supporting Infor VISUAL. Prior to joining BizTech, Joe held the positions of Cost Accountant at Globe Industries and IT Specialist at J Richard Industries. Joe has an Associates Degree and a Bachelor’s of Business from the University of Toledo.

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Nick Huber: Client Solutions Advisor. Nick has over 28 years experience in manufacturing, with 15 years of using and supporting VISUAL. Prior to joining BizTech, Nick held positions as Plant Manager and Manufacturing Manager at National Wire and J Richard Industries. Nick’s area of expertise is Manufacturing Processes. Nick has an Associates Degree in Accounting from the University of Toledo.

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Brian Jones: VISUAL ERP Consultant. Brian has over 20 years of experience in manufacturing, with 16 years of using and supporting VISUAL. Prior to joining BizTech, Brian held positions in Materials Management, Production Control and IT at the Zenith Cutter Company. Brian’s expertise lies in Infor VISUAL and Oracle. Brian has a Bachelor’s of Business from the University of Iowa.

Jim Kistner: VISUAL ERP Consultant. Jim has over 36 years experience in manufacturing with 11 years of using and supporting VISUAL. Prior to joining BizTech, Jim held positions in Manufacturing and Accounting at The Devilbiss Company and Toledo Sports Equipment. Jim’s area of expertise is Infor VISUAL and VISUAL Financials. Jim has a Bachelor’s of Business Administration from the University of Toledo.

Paul Turnberg: VISUAL ERP Consultant. Paul has over 19 years of experience in manufacturing, as well as 13 years of experience in Infor VISUAL and manufacturing consulting. Prior to joining BizTech, Paul held positions in Material Planning, Production Control and Application Engineer at Lexel Imaging Systems, VBS and Experlogix. Paul’s expertise lies in Infor VISUAL, Master Product Configurator and Application Programming. Paul acquired his CPIM from APICS, and attended the University of Kentucky.

Darren Farmer: VISUAL ERP Consultant. Darren has over 18 years of experience in manufacturing and IT management. His areas of expertise are implementing, using and supporting Infor VISUAL. Prior to joining BizTech, Darren held positions as Director of IT at Magnetek Telecom Power, ADS The Power Resource and Power Seal Pipeline Products. Darren is experienced with VISUAL Manufacturing, CRM, and quality systems, as well as database, network and IT hardware and support.

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Bill Price: Client Solutions Advisor. Bill has over 33 years of experience in manufacturing, sales and consulting. Prior to joining BizTech, Bill owned a software consulting company for 15 years, and held positions with Visual Business Solutions and DMC Consulting. He has over 13 years of direct experience with Infor VISUAL as an IT director and sales executive. Bill has an Applied Sciences degree from Parkland College.

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Greg Jones: Client Solutions Advisor. Greg has over 28 years of manufacturing ERP experience, with over 13 years selling and supporting Infor VISUAL. Prior to joining BizTech, Greg held sales, marketing and management positions with several leading ERP software companies, including Lilly Software (original developer of VISUAL), VBS and IFS. Greg has a Bachelor’s of Science in Business Administration from the Ohio State University.

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Joe Horvath: VISUAL ERP Consultant. Joe has over 23 years experience in manufacturing, with 14 years of using and supporting VISUAL. Prior to joining BizTech, Joe was an ERP Consultant with Visual Business Solutions and Epicor. Joe’s area of expertise is implementing and supporting Infor VISUAL, as he has participated in over 100 VISUAL implementations. Joe has a Bachelor’s of Business from Cleveland State University with an Accounting specialization.

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Ivan Wilson: VISUAL ERP Consultant. Ivan has over 19 years experience in manufacturing with 17 years of using and supporting Infor VISUAL. Prior to joining BizTech, Ivan held positions in Engineering, IT and Production Control at Budzar Industries. Ivan has vast experience with Custom Report Development, Upgrades & Migrations, Database Administration, Standard Report Modifications, System Conversions & Imports, VISUAL Macros, Application Development, VISUAL CRM, Visual.NET and SQLServer. Ivan has a Bachelor’s of Business Administration from Cleveland State, and a Master of Information Systems from University of Phoenix.

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Matt Koop: Client Solutions Advisor. Matt is in his eighth year working for BizTech. Matt’s primary roles are to sell IT support services and to manage client relationships for Networking customers. He is also a Citrix Certified Sales Professional. Prior to joining BizTech, Matt worked for nine years in sales and service within the hotel industry. Matt earned his Bachelor’s of Science degree from the University of Toledo.

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Larry Tussing: VISUAL ERP and Network Consultant. Larry has over 25 years of ERP and IT Networking experience in a manufacturing environment, with 14 of those years using and supporting VISUAL. Prior to joining BizTech, Larry worked as the IT Manager for Kennametal and Clarke American-Lincoln. Larry’s strength lies in his versatility and understanding of supporting IT and ERP in manufacturing facilities. In addition to his many certifications, Larry has an Associates Degree in Computer Science from the University of Findlay.

Matthew Mickels: Client Solutions Advisor. Matthew has over 20 years of Information Technology sales experience, with 4 years selling Manufacturing ERP software. Prior to joining BizTech, Matthew most recently worked as an Account Executive at Core BTS. Matthew has broad experience in selling IT systems, storage, software, network infrastructure, cloud and managed services with several national companies. Matthew has a Bachelor of Science degree from Indiana University.

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Ryan Tucker: VISUAL ERP Consultant.

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Kristen Vargas: Administrative Assistant. Kristen has over 16 years of experience in the Information Technology and Services industry, and the Staffing and Recruiting industry. Prior to joining BizTech, Kristen worked as a Researcher and Recruiting Assistant at The Mergis Group, and as the Office Manager at PC Tech Corporation. Kristen has a Bachelor’s in Business Administration from the University of Toledo.

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Dawn Kwiatkowski: Accounting and Human Resource Manager. Dawn has over 13 years of experience in accounting, and two years of experience in Human Resources. Prior to joining BizTech, she held positions as Accounting Analyst at Dana Commercial Credit and General Ledger Accountant at Bunting Bearings Corp. Dawn has a Bachelor’s of Business Administration from Bowling Green State University.

Bill Wass: Technical Operations Manager. Bill has over 18 years experience in engineering network infrastructure, consulting and project management. Prior to joining BizTech, Bill held the positions as Systems Engineer and Manager of Information Systems. Bill has published articles on Managed Services, Virtualization, and Consultative Support Services. Bill attended Wright State University School of Business, and is certified by Comptia, Cisco, Citrix, Microsoft and Novell.

Mike Bentz: Client Solutions Advisor. Mike has over 28 years experience in the IT industry, specializing in Sales and Repair. His true focus is establishing and maintaining client relationships. Mike has an Associates Degree in Electronic Engineering Technology from Owens Community College.

Mike Nagy: IT Consultant. Mike has over 22 years of field and shop experience in IT Services. Prior to joining BizTech, Mike was a Field Service Technician for BancTec ISTM . When it comes to computer hardware, Mike is truly a jack of all trades. He is knowledgeable about everything from networks and PC maintenance, to printer diagnostics and repair. Mike attended Kent State University.

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John Heagy: Network Consultant. John has over 28 years of experience in Information Technology Services. He specializes in network and desktop computer support. Prior to joining BizTech, John owned a Network Consulting business, and provided computer solutions for insurance agencies throughout Northwest Ohio. John has a degree in Applied Electronic Technology from R.E.T.S. Tech Center.

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Jayme Weiden: Inside Sales Representative. Jayme is an Information Technology Solution Specialist with a primary focus on current and potential clients from thinclientpricing.com, BizTech’s e-commerce business unit. Jayme has over six years experience in IT support. Jayme held positions as a Marketing Assistant and IT Support representative for the Danberry Company, and was a Trade Broker and Marketing Director for Tradefirst.com. Jayme attended Bowling Green State University, and currently holds Certified Citrix Sales Professional Certifications in Application Delivery, Networking and Virtualization; as well as Desktop Virtualization and Server Virtualization.

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Holly Kozicki: Inside Sales Representative, Ink and Toner Supplies. As an Inside Sales Representative, Holly’s primary focus is on BizTech’s Toner & Ink sales to current and potential clients. Prior to joining BizTech, Holly held positions as an Office Manager and Safety Coordinator for Quality Tool Company, and as a AAA Representative for Hertz Car Rentals. Holly received her Associate’s Degree in Information Management & Computer Information Systems from Henry Ford Community College.

Jay Younker: Network Consultant. Jay has over 13 years of experience in the Information Technology field. His areas of expertise are providing desktop, server, network, and Citrix support. Jay has CCEA, CCNA, and MCSE certifications.

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Dan Mizen: Network Consultant. Dan has been working in IT for over six years. He specializes in Network, Server and Desktop support. Prior to joining BizTech, he worked as an IT Systems Administrator at Yark Automotive Group- where he supported a large network of servers and over 200 computers. Dan attended both Ohio State University and the University of Toledo.

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Ron Marcissuk Jr: Client Solutions Advisor. Ron has 14 years of business management expertise- from developing and implementing sales and marketing strategies to general management of daily company operations. His technological background comes from the consumer standpoint of research, design and configuration of IT solutions for small businesses. Prior to joining BizTech, Ron owned companies, managed sales teams and spearheaded projects in the retail, construction, energy management and restaurant industries. He’s currently working towards a Bachelors Degree in Business Management at the University of Michigan.

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Jen Scherer: Marketing Coordinator. Jen has over six years of experience in marketing for small businesses. Prior to joining BizTech, she held positions as a Marketing Specialist and a Licensed Agency Assistant for American Family Insurance. Jen has a Bachelor’s of Business Administration with a Marketing Specialization from Bowling Green State University.

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Jim Zalewski: Multimedia/Web Developer. Jim has over 27 years of experience in the Marketing Communications field. Prior to joining BizTech, Jim was a self-employed graphic artist. Throughout his career, he has held positions as art director, graphic artist, prepress specialist, photo retoucher, illustrator and web developer. Jim has a Bachelor’s of Fine Arts Degree from Bowling Green State University, and is a self-taught web developer.

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Susan Justice: VISUAL ERP Consultant. Susan has over 17 years of experience in using and supporting VISUAL. Prior to joining BizTech, Susan worked with her own Client base, held a Consultant position with an Infor VISUAL Channel Partner, and was an IT Manager at Smedberg Machine. Her areas of expertise are database administration, installations, implementations, upgrades, migrations and technical support of Infor VISUAL. Susan is experienced with VISUAL Manufacturing, Global Financials, CRM, VISUAL Time & Attendance, Quality, Network and IT Hardware Support.

Kurt Carr: VISUAL ERP Consultant. Kurt Carr has over 22 years of experience in manufacturing and business management. Since 1993, Kurt has advised hundreds of companies on how to use VISUAL as a tool for effective execution. Having worked extensively with VISUAL since version 1.1d, Kurt has broad experience in applying its tools to the contours of businesses as diverse as high-volume metal-stampers and screw manufacturers, contract electronics assemblers and builders of customized machinery. Over his years as a consultant Kurt has focused on helping manufacturers use VISUAL as a tool to run their businesses more successfully. Kurt relies on his strengths in business management, manufacturing and a deep knowledge of Infor VISUAL to help his customers thrive in highly competitive markets.

Steve Smeiles: VISUAL ERP Consultant. Steve Smeiles has over 22 years experience in manufacturing and quality assurance, as well as, more than 14 years of supporting VISUAL Quality Management Software. Steve is a quality practitioner, consultant and facilitator, dedicated to helping individuals and organizations achieve their continuous improvement goals. His education and training has been and remains focused in the area of business administration with a concentration in quality management.

Kim Worrall: VISUAL ERP Consultant. Kim has over 31 years of experience in business management and financial consulting, with 17 of those years as a user and supporter of VISUAL. After several years as a Controller/Finance VP in manufacturing, Kim filled roles as a Visual Financial Application Specialist and Partner at Business Solutions Alliance (BSA) and Back To Basics Associates in Canada. Kim’s expertise is in Infor VISUAL, Standard Financials, and Global Financials.

Ed White: VISUAL ERP Consultant. Ed has 21 years of experience as a software consultant to manufacturing companies. One of Ed’s first engagements as a consultant involved assisting a company in choosing an ERP system. That system turned out to be VISUAL. Since that time, Ed has provided consulting services to users of VISUAL both directly, through Lilly Software (original developer of VISUAL), and through relationships with Infor Channel Partners. With a strong specialty in Financials and Costing, Ed has thorough knowledge and experience in implementing all the core modules of the package, in both manufacturing and financials - including Training, Custom Reports, Macros, Upgrades and Migrations, CRM, Payroll and HR. Ed’s primary goal is to utilize his software knowledge and technical skills to enable customers to get the fullest benefit possible from their use of VISUAL.

Shawn Carter: VISUAL ERP Consultant. Shawn Carter has worked with Infor VISUAL for more than 16 years. Her responsibilities include product implementation, training and consulting. Her expertise with VISUAL includes the Standard VISUAL Financials, Global Financials, Aerospace & Defense (A&D) Projects, VTA, Payroll and HR modules. Shawn spent over two years working exclusively with Aerospace and Defense contractors, and she was responsible for account and support escalation management, serving as liaison between the client and product management. Before joining BizTech, Shawn spent several years at Infor Global Solutions on the VISUAL PSO team. Prior to that, she served as Accounting Manager for three divisions and two legal entities, and as an Inventory Manager. Shawn earned her MBA and graduate certificate in IT from Southern NH University; BA in Business Management from New England College; and Associate’s Degree in Computer Programming from McIntosh College.

Glenn Smith: VISUAL ERP Consultant. Glenn Smith has worked with Infor Visual for more than 19 years. His experience includes product installation, implementation, training and consulting in Visual ERP, MRP, Scheduling, Standard Financials, VTA, Payroll and HR modules. Glenn has worked with a wide array of companies enabling them to utilize Infor VISUAL ERP uniquely to their environment. With over 35 years of manufacturing and consulting experience, Glenn has experience in NC/DNC, Programming, Production and Inventory Control, Mfg Engineering, IT and Finance. Before joining BizTech, Glenn held positions with The Timken Co, Sperry Marine, Visual Business Solutions and Hyundai Ideal Electric. Glenn earned his BSBA Degree from Ashland University and has participated in various seminars, both as a presenter and participant. In 1998, Glenn was selected as the Lilly Software Assoc. Application Engineer of the Year.

A little history… VISUAL Manufacturing ERP software (aka VISUAL Enterprise, VISUAL MFG and VMFG) was originally developed by Lilly Software Associates (LSA). In 2004, Infor Global Solutions® purchased Lilly Software and the VISUAL Product and changed the name to Infor VISUAL.