: BTCwatch™

Our Eyes on Your Network
At BizTech we monitor the availability of your critical services through our BTCwatch™ system. At the first sign of trouble, our technicians will automatically begin the remediation process.
You’ll never know there was a failure!

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	“BizTech Central™ is the ideal solution for managing a network. Most companies depend on their network for mission critical applications and information. Our service will alert us to network issues before they cause business interruption. This provides our customers with peace of mind and lets them concentrate on their business.” Joe Zalewski Managing Partner - BizTech

BTCwatch™ includes:

• Availability monitoring
• Service Block
• Immediate remediation undertaken at agreed upon levels

Benefits

• Reduced mean time to resolution
• Save money on costly downtime
• Priority call over non-contractual customers
• Lower hourly rate on break/fix
• Even faster time to resolution due to immediate remediation effort

Your Technology Partner
Like all businesses, you depend on your network to perform at its peak. How often have you experienced network issues? The inability to send and receive email ranks at the top of the list of issues caused by a network outage.

How frustrated have you been by application errors or network printer errors? In today’s competitive environment, you can’t afford to fall behind. A partnership with BizTech, backed by our BizTech Central™ support technology, will prevent these types of interruptions. Our BTCwatch™ support program will address your Information Technology requirements. We offer a multitude of options including:

• Monitoring the critical health status of devices and applications
• Remotely diagnosing potential network problems before they occur
• Immediate resolution of the problem